Terms of Service

1. Acceptance of Terms

Welcome to UmiGo. By accessing or using our mobile application, website, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and UmiGo ("we," "us," or "our"). We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.

2. Eligibility

You must be at least 13 years old (or 16 in certain jurisdictions) to use UmiGo. By using our Services, you represent and warrant that:

• You meet the minimum age requirement
• You have the legal capacity to enter into these Terms
• You will comply with all applicable laws and regulations
• You have not been previously banned from using our Services
• All information you provide is accurate and truthful

3. Account Registration and Security

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account
• Not share your account with others or create multiple accounts

We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.

4. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Harassing, threatening, intimidating, or bullying other users
• Posting or sharing illegal, harmful, offensive, or inappropriate content
• Impersonating any person or entity or misrepresenting your affiliation
• Sharing sexually explicit content involving minors
• Promoting violence, terrorism, or hate speech
• Spamming, phishing, or engaging in fraudulent activities
• Violating intellectual property rights of others
• Attempting to hack, disrupt, or compromise our Services
• Using automated systems (bots) without authorization
• Collecting user information without consent
• Selling or transferring your account
• Engaging in commercial activities without our permission

5. Content and Intellectual Property

6. Virtual Items and Purchases

UmiGo may offer virtual items, gifts, or premium features for purchase ("Virtual Items"). You acknowledge that:

• Virtual Items have no real-world value and cannot be exchanged for cash
• All purchases are final and non-refundable, except as required by law
• We may modify, suspend, or discontinue Virtual Items at any time
• Virtual Items are forfeited if your account is terminated
• You are responsible for all charges incurred under your account
• Prices are subject to change without notice

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy. Please review it carefully.

8. Communications and Notifications

By creating an account, you consent to receive communications from us, including:

• Service-related announcements and updates
• Security alerts and account notifications
• Marketing communications (which you can opt out of)
• Customer support responses

You can manage your communication preferences in your account settings.

9. Third-Party Services and Links

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the content, privacy practices, or terms of service of any third parties. Your interactions with third parties are solely between you and them.

10. Disclaimers and Limitations of Liability

11. Indemnification

You agree to indemnify, defend, and hold harmless UmiGo and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Content

12. Termination

We may suspend or terminate your account and access to the Services at any time, with or without notice, for any reason, including if:

• You violate these Terms
• Your account has been inactive for an extended period
• We are required to do so by law
• We decide to discontinue the Services

You may delete your account at any time through the app settings. Upon termination, your right to use the Services will immediately cease, and we may delete your data in accordance with our Privacy Policy.

13. Dispute Resolution and Arbitration

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Mexico, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts located in Mexico City, Mexico.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or app, and updating the "Last Updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.

16. Miscellaneous

17. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@umigo.cc

Phone: WA: +52 8 132724843

Address: Av. Paseo de la Reforma 222, Ciudad de México, CDMX 06600, Mexico